Security and privacy

Your documents are yours. Period.

You process invoices with your company's data and your clients' data. Here, plainly, is how we protect them: what we do with your documents, who can see them, and what control you have.

Six concrete commitments

Encryption in transit and at rest

All communication travels over TLS and your files are stored encrypted at rest (AES-256). Passwords are stored with scrypt, never in plain text.

Account isolation

Your account's documents and data are accessible only to users in your account. Neither other customers nor third parties can view them.

Roles and permissions

You define who uploads, who reviews, and who administers. Each team member sees and does only what their role allows.

Documents are not used to train third-party models

Your documents are used to process your work, not to train other people's models. We do not sell or share your information for commercial purposes.

Data retention under your control

You can delete individual documents or your entire account whenever you want. A deleted document disappears instantly and is permanently purged, including backups, within 60 days. If you delete your account, your data is permanently erased within 30 days. If the account is deactivated for non-payment or inactivity, we keep your data up to 24 months so you can export it or reactivate the account.

Data protection under Argentine law

We process data in accordance with Argentina's Personal Data Protection Law 25.326. For the data in your documents we act as data processor, under an agreement that is part of our Privacy Policy, and we work with providers that hold international security certifications.

Subprocessors we use

To provide the service we rely on specialized external providers, engaged under enterprise confidentiality and security terms, always within the framework of Argentina's Personal Data Protection Law 25.326 and its complementary regulations.

Cloud infrastructure hosts the platform and the database, and stores your PDFs and images encrypted. Recognition engines read each document and extract its fields, without retaining the documents or using them to train models. The transactional email service sends platform notifications and receives the documents you forward to us by email. Sign-in with Google is optional and used only to authenticate you. Payment gateways process charges without us seeing your card details. And Google Analytics measures visits to this website, never what you do inside the application.

If we add or replace a provider with access to your documents, we notify you 15 days in advance. The list of providers and their terms is available on request at privacidad@lab9.co (Privacy Policy, Art. 5). Last updated: October 3, 2026.

Your document's journey

What happens, step by step, from when you upload an invoice until you receive the processed data.

01

Encrypted upload

Your document travels encrypted over TLS and is stored encrypted, linked only to your account.

02

Processing

Recognition engines extract the fields. The document is shared with providers only for processing purposes, without being retained or used to train models.

03

Review and export

Data is available only to users in your account, according to their roles, for review and export.

04

Retention under your control

You keep, export, or delete your documents whenever you want. Deletion permanently purges them from our systems within 60 days.

Security questions

01 How are my documents stored?

Encrypted, on infrastructure with international security certifications, and linked only to your account. Only users in your account can access them.

02 Are my documents encrypted?

Yes. All communication travels over TLS and your files are stored encrypted at rest.

03 What happens if I delete a document or cancel my account?

You can export your data before canceling. A deleted document is permanently purged within 60 days. If you delete your account, your data is permanently erased within 30 days, with written certification if you request it. If the account is deactivated for non-payment or inactivity, we keep your data up to 24 months for export or reactivation.

04 Can the Quoryks team see my documents?

Only users in your account, according to the roles you define. The Quoryks team does not access your documents unless you explicitly request support, and that access is limited to the specific case.

05 Are my documents used to train artificial intelligence models?

No. Neither we nor our recognition providers use your documents to train models. Your team's corrections are used to calibrate confidence levels. They are not anonymous: each correction is recorded with the user who made it, as an audit trail of the review.

06 How does Quoryks relate to Argentina's Law 25.326?

We apply personal data protection measures aligned with Law 25.326 and its regulations. We are registering our databases with the national AAIP registry. To exercise access, rectification, or deletion rights, write to privacidad@lab9.co.

07 I'm an accounting firm handling third-party documentation. How does Quoryks cover me?

Account isolation and roles let you separate each client's documentation and control team access. You can delete a client's documentation when the relationship ends. The Data Processing Agreement (Annex I of our Privacy Policy) applies automatically to all customers. If your firm needs a separate signed DPA or NDA, write to privacidad@lab9.co and we will handle it.

Evaluating Quoryks for your company?

Let's talk with your IT team.

If you need to complete a security questionnaire, review architecture, privacy, or sign confidentiality agreements, we will schedule a straightforward technical call.

Architecture and compliance inquiries

Direct channel for IT, legal, and compliance teams evaluating Quoryks.

Email soporte@lab9.co · Personal data: privacidad@lab9.co
WhatsApp +54 9 381 644-2835
Response time Within business days, no long forms